provides all the support services of a dedicated IT department
with direct collaboration with ExtechCloud.
IT SUPPORT
IT SUPPORT SERVICES
Because no two businesses are the same, support solutions often need to be tailored to meet individual, specific needs.
Unlike a lot of our competitors, POLY-TEL favours a fixed fee approach to IT services ensuring that we deliver on our expectations.
SMALL BUSINESS SUPPORT
Our Small Business Support service provides comprehensive management of your company’s IT allowing you to get on with running your business. We understand the crucial part your IT systems play within a business, therefore, we can provide a realistic and cost effective IT management solution that will allow you to concentrate on running that business.
POLY-TEL provide the necessary IT resources with a range of tailor made support packages to help you deliver the most cost effective, forward thinking solutions for your business. Whether it is giving you a fully outsourced management package or supplementing your existing IT department, extech bring the skills and qualities expected within the corporate environment.
CORPORATE IT SUPPORT
Using our Corporate IT Support service that can provide 24/7, 2 hour response for mission critical IT systems and services, your business will be enabled to do what it does best.
- Helpdesk Support
- 24/7 escalation and emergency 2 hour response
- Remote monitoring of key daily functions
- Proactive monitoring of critical IT functions Network management for firewalls, routers, wireless networks
- Application monitoring and first line support
- Free advice and consultancy on DR, data security and IT Strategy
- Outsourcing solutions